Privacy Policy

Last updated: July 2026

1. Information We Collect

When you visit or make a purchase from ABAC Hair, we collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details and billing information (processed securely by our payment partners — we do not store full card numbers).
  • Order Information: Products purchased, order value, shipping method, and order history.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site (via cookies and analytics tools).
  • Communication Data: Emails, chat messages, and support tickets you send to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your order status, shipping updates, and customer support.
  • To send marketing communications if you have opted in (you may unsubscribe at any time).
  • To improve our website, products, and customer experience through analytics.
  • To detect and prevent fraud and unauthorized transactions.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember items in your cart, analyze site traffic, and personalize content. You can disable cookies in your browser settings, though this may affect some site functionality. We also use Google Analytics and similar services to understand how visitors interact with our site — these services use their own cookies and have their own privacy policies.

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with trusted partners solely to fulfill our services:

  • Payment processors (to process your transactions securely).
  • Shipping carriers (to deliver your orders).
  • Analytics and marketing platforms (to understand our audience and improve our service).
  • Legal authorities when required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are retained for at least 7 years for tax and accounting compliance. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to update or correct inaccurate information.
  • Deletion: Request that we delete your personal data.
  • Portability: Request your data in a portable format.
  • Opt-Out: Unsubscribe from marketing communications at any time.

7. Security

We implement industry-standard security measures to protect your personal data, including SSL/TLS encryption for all data transmission, secure payment processing through PCI-compliant providers, and restricted access to personal data within our organization. While we strive to protect your information, no method of internet transmission is 100% secure.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Significant changes will be communicated via email.

10. Contact

For questions about this Privacy Policy or to exercise your data rights, please contact us at services@abachair.com.

This policy is provided by SunPeak International Limited, operator of ABAC Hair.